Contact
We'd Love to Hear From You
Questions about sizing? An order update? Just want to share a photo of your pup in their new hoodie? (Please do — it makes our day.) Whatever's on your mind, we're here and we respond fast.
Get in Touch
Real humans, real responses. We reply to every single email — usually within 2 hours on business days.
✉️ hello@pawdrobe.com9am – 6pm EST
Other Ways to Reach Us
@pawdrobe — DM us anytime, or tag us in your pup's photos!
Available on our website Mon–Fri during business hours.
Email us your order number and we'll sort it out same day.
Common Questions — Quick Answers
We offer free returns within 30 days of delivery, no questions asked. If the fit isn't right, we'll exchange or refund — your choice.
Standard US shipping is 3–5 business days. Expedited 2-day shipping is available at checkout. Orders placed before 2pm EST typically ship same day.
Absolutely. Email us your dog's neck circumference, chest girth, back length, and breed. We'll personally recommend the best size and style for your pup.
All our garments are machine-washable on a gentle cycle (cold water). Tumble dry on low or air dry. Do not iron directly on any printed areas.
Yes! Add a gift note at checkout and we'll include a handwritten card at no extra charge. Perfect for gifting to fellow dog parents.